Returns & Exchanges

At Couture, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that your high-fashion experience remains effortless from the moment of purchase to potential return.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original designer packaging, ensuring all security tags and brand labels remain intact and untampered.

• 3.
  Attach the Shipping Label

  Print the prepaid shipping label provided via email and affix it to the outside of your parcel before dropping it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.